Trouble Shooting FAQs

We're sorry that you seem to be experiencing difficulties in using the PsyKey online test administration system. Only a small fraction of users experience any difficulty and nearly all of these problems are caused by one of the following. Click on the link below that best describes your difficulty:

Operational since 1999, the PsyKey online test administration system was the first in the UK and has twice been completely rebuilt to maintain its technical edge. However, the complexity and traffic levels of today's internet combined with the pace of change in telecoms and IT present a constant stream of new challenges that need to be addressed.